The portal is built for a "digital-first" workforce, prioritizing accessibility and security. What is Employee Self-Service (ESS)? - Paylocity
Before understanding the portal, one must understand the entity behind it. IGT Solutions (International Travel House Group) is a leading provider of integrated Business Process Management (BPM) and technology services, primarily focused on the Travel, Hospitality, and Healthcare sectors.
Furthermore, the portal reflects the broader "Digital First" philosophy espoused by IGT Solutions. The user interface and experience of such platforms are often a reflection of a company's technological maturity. By offering features such as self-service capabilities, AI-integrated support, and mobile accessibility, the IGT Portal demonstrates a commitment to modernizing the workplace. It empowers users by giving them agency over their data and work environment. For a company that aids other businesses in their digital transformation journeys, maintaining a robust, intuitive internal portal serves as a proof of concept for their own technological capabilities.