If you encounter issues during the driver installation process or while using the Ez Grabber 2 device, try the following troubleshooting steps:

: You can download the latest drivers (typically version 1.30) for the EzGrabber2 directly from the Geniatech Download Page .

, it is recommended to run the installer in "Compatibility Mode" or look for the specific OTG102 Setup update designed for modern Windows versions. Connect the Hardware : Plug the EZ Grabber 2 into a USB 2.0 port only the driver installation prompts you or finishes. Verify in Device Manager