Every instinct tells you to avoid "no." Voss says you should engineer it. "Yes" is often a trap—a desire to shut you up. "No" makes the speaker feel safe, in control, and protected. Ask questions like: "Is now a bad time to talk?" or "Do you want this deal to fail?" Getting to "no" allows the other party to feel autonomy.
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Negotiation is an essential skill that we use in our personal and professional lives. Whether you're a business owner, entrepreneur, or simply a individual trying to get what you want, negotiation is a crucial tool to have in your arsenal. In his book "Never Split the Difference: Negotiating As If Your Life Depended On It," Chris Voss, a former FBI hostage negotiator, shares his expertise on how to negotiate effectively. In this post, we'll dive into the key takeaways from the book and explore how you can apply them to your everyday life. Every instinct tells you to avoid "no
Prepare (30–60 minutes per meeting)
Mark realized David was stuck in a corner. He needed Mark to help him get out of it. Mark decided to summarize the situation to trigger the two most powerful words in negotiation Ask questions like: "Is now a bad time to talk