This is the most difficult scenario to resolve.
: service.uk@support.mi.com or call 0800 021 1888. Global Support : support.global@support.mi.com . This is the most difficult scenario to resolve
: While some users suggest a factory reset, this often does not bypass professional installment locks (like those from PayJoy or MDM) and may result in a permanent "Activation Lock" or "Find Device" lock that still requires account credentials to bypass. Important Considerations Easily remove the MI account lock on all Xiaomi devices. : While some users suggest a factory reset,
Disclaimer: This article is for informational purposes. Device locking policies vary by region and lender. Always refer to your purchase agreement. Device locking policies vary by region and lender
In markets across the globe—particularly in regions like India, Southeast Asia, and parts of Latin America—smartphones are often sold on installment plans or "Buy Now, Pay Later" schemes. These deals allow consumers to walk out of the store with a flagship device for a fraction of the upfront cost.
It starts with a sudden, jarring interruption. You pick up your Xiaomi, Redmi, or POCO device, expecting to check a notification, but instead of your home screen, you are met with a stark white message: "This device is locked due to an overdue installment payment."
Xiaomi partners with carriers (like T-Mobile, Verizon, or regional providers) and third-party financing companies (Affirm, Klarna, SmartPay). When you buy a phone on an installment plan, the device’s unique IMEI number is linked to a financial contract.