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This is the high-level view of how the organization creates value. It consists of:

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ITIL (Version 5) officially launched on February 12, 2026 . This release marks a significant transition from ITIL 4, positioning the framework as an "AI-native" guide for modern digital product and service management. New Horizons - Modern IT Training Solutions The Evolution of ITIL (Version 5) This is the high-level view of how the