Usb Redirector Technician Edition Customer Module Version 1.9.7 -

| Feature | Previous Version (e.g., 1.8.5) | Version 1.9.7 | | :--- | :--- | :--- | | | Often required admin rights and a reboot for first use. | On-the-fly driver loading; no reboot needed for 90% of generic USB devices. | | Customer UI | Basic list; easy to share wrong device. | Color-coded device types, confirmation dialog before sharing. | | Session Persistence | Connection loss required manual restart. | Automatic link recovery up to 60 seconds. | | Windows 11 Support | Partial, occasional crashes. | Full compatibility (tested on 21H2 through 23H2). | | Logging | Minimal debug info. | Verbose logging option for troubleshooting (customer can enable without technical knowledge). |

: You may be asked to enter your name or order number to help the technician identify you. | Feature | Previous Version (e

is a robust, secure, and lightweight solution for remote USB access. For IT support teams that frequently deal with USB-dependent peripherals, it eliminates the need for on-site visits and significantly reduces resolution time. Version 1.9.7 brings stability improvements, broader device support, and tighter security, making it a reliable choice for professional remote support environments. | | Windows 11 Support | Partial, occasional crashes

As of version 1.9.7, the Customer Module supports: broader device support