likely means:

Set a clear internal policy. For example:

For businesses, 24-hour repairs can be a lifesaver. A broken piece of equipment or a malfunctioning system can bring operations to a grinding halt, resulting in lost productivity, revenue, and even customers. With 24-hour repairs, businesses can:

Break down by technician name or team . Who has the fastest response time? Who has the lowest callback rate? This data drives coaching and recognition.