You can also trigger a factory reset from the parent's smartphone app. This is useful if the watch is locked or you cannot find the settings menu on the small screen.

| Problem | Likely Solution | | :--- | :--- | | | The SIM card needs data. Turn off Wi-Fi on the watch and ensure mobile data is enabled via the app. | | QR code won’t scan | Clean the watch screen. If still not working, enter the 16-digit Device ID (found on the watch box or under battery) manually in the app. | | Battery drains fast after reset | Normal for first 24 hours as the watch re-downloads GPS assistance data. Charge fully and restart once. | | “Invalid SIM” error | The watch is carrier-locked to specific 4G bands. Use only recommended SIMs (usually 2G/3G fallback is disabled on modern networks). |

If you can access the watch's interface, you can trigger a reset using a hidden command: by pressing the Power button. Open the Dialer application on the watch. Type in the following code: *#174714# . Tap the Call button.

: Go to the Equipment (or Device) section and select your Mibro Kids P5 Go to product viewer dialog for this item.

If you cannot use the watch screen but it has a working SIM card with service, you can reset it remotely from a paired phone. On the paired phone, open your . Start a new message to the watch's phone number . Type one of the following commands (case-sensitive): pw,123456,factory# pw,523681,factory#

Press and hold the for several seconds until the device turns off, then turn it back on.

A hard reset will erase all data on the watch. This includes the step history, saved contacts (if not synced), and call logs. However, as long as you log back into the Mibro Kids App on your phone after the reset, the watch will re-sync the contacts and phone numbers from your account.

Here’s a draft feature guide for performing a hard reset on the .